Systems · Websites · Growth — Australia-wide

Every enquiry answered. Every job followed up.

Ordinal builds the systems behind growing service businesses: automations that follow up for you, an AI receptionist that answers every call, and websites, SEO and ads that bring the work in.

Free 30-minute call. Pricing is discussed on the call.

A missed call, handledEXAMPLE
2:14 pm
Missed call
New caller while you're on a job.
2:14 pm
Text sent automatically
“Sorry we missed you. It's Smith Plumbing. What can we help with?”
2:21 pm
Customer replies
“Hot water system is leaking, Parramatta.”
2:22 pm
You're alerted
Quote booked · Thursday 9:00 am
Built inside the tools you already use
Set up remotely, anywhere in Australia
Looked after every month, not handed over

The problem

Most businesses don't have a marketing problem. They have a follow-up problem.

You already know what should happen. Answer every call. Chase every quote. Ask every happy customer for a review. It just doesn't happen every time on the busiest days.

01

Missed calls

You're on the tools, the phone rings out, and the customer calls the next business on Google.

02

Slow replies

Web and Facebook enquiries sit for hours. By the time you reply, they've booked someone else.

03

Quotes gone cold

Quotes go out and nobody follows up. Good jobs quietly disappear.

04

Reviews never asked for

Happy customers would leave a review. Nobody asks at the right moment.

What we do

One team for everything that wins work and follows it up.

Start with the one leak costing you most, then add the rest as you grow. Everything connects.

Automations

Seven systems that run while you work.

Written in your voice, approved by you before anything goes live, and compliant with Australian spam rules: consent, clear identification and an easy opt-out on every message.

01

Google reviews

Every finished job gets a friendly review request by text. Every customer, every time.

02

Enquiry follow-up

New web, email and Facebook enquiries get a reply in under a minute.

03

Missed-call text back

Miss a call and the caller gets a text within seconds, so the job isn't lost.

04

Quote follow-up

Polite follow-ups go out until the customer says yes or no. No more cold quotes.

05

Invoice reminders

Friendly reminders before and after the due date. They stop the moment it's paid.

06

Appointment reminders

Confirmations and reminders that cut no-shows and wasted trips.

07

Service reminders

Past customers get a nudge when they're due, so they come back to you.

How it works

Four steps. One point of contact.

01

Snapshot

A free 30-minute call. We map how enquiries move through your business and where they slip.

02

Plan

You get a clear written plan and a fixed quote. No surprises, no jargon.

03

Build

We set everything up inside your existing tools. You approve every message before it goes live.

04

Look after

We monitor, fix and improve every month, and send a plain-English report.

Pricing

Pricing tailored to your business.

No two businesses leak work in the same place, so we don't sell off-the-shelf packages. You pay for what your business needs, and nothing it doesn't.

01

A free Snapshot call

We learn how your business runs and where work is slipping through.

02

A plan built around you

You get a written plan covering only what will make a difference to your business.

03

One clear, fixed quote

No hourly billing and no surprises. You know exactly what you're paying before we start.

Every plan includes

  • Setup inside your existing tools
  • Messages written in your voice and approved by you
  • Monthly care, fixes and improvements
  • A plain-English report every month
Book a call for pricing

Free 30-minute call. No obligation.

FAQ

Good questions.

Anything else, just ask on your Snapshot call.

Do I need to change my software?

Usually not. We build inside the tools you already use wherever we can, and only suggest something new when it clearly pays for itself.

What's included in the price?

Setup inside your tools, every message written in your voice, and monthly care and reporting. Your quote covers it all, with no hourly billing.

Will the messages sound robotic?

No. Every message is written in your voice, and you approve each one before anything goes live.

Does the AI receptionist pretend to be human?

No. It introduces itself as your AI assistant, handles common questions and bookings, and passes anything important straight to you.

Do you work with businesses outside my city?

Yes. We work with service businesses right across Australia, and everything is set up remotely.

How much does it cost?

Pricing is tailored to each business. We quote after your free Snapshot call, so you only pay for what will make a difference.

Free · 30 minutes · No obligation

Find out where you're losing work.

Book a free 30-minute Revenue Leak Snapshot. You'll leave knowing your two biggest leaks and what fixing them is worth, whether you work with us or not.